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Privacy Policy

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Effective Date: 24 February 2026

Company: OneWell Solutions Ltd.

Contact: contact@onewellsolutions.co.uk

 

1. Overview

OneWell Solutions Ltd is committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy explains how personal data is collected, used, and protected when you visit this website or submit an enquiry.

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2. Data We Collect

We may collect the following information when you submit a contact form or communicate with us:

 

  • Full name

  • Organisation

  • Email address

  • Telephone number (if provided)

  • Geographic area of interest

  • Information contained within your enquiry

We do not collect special category data unless voluntarily included in correspondence.

 

3. How Your Data Is Used

Your information is used solely to:

 

  • Respond to your enquiry

  • Assess suitability for potential engagement

  • Communicate regarding services

We do not use your information for marketing purposes unless you explicitly request such communication.

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4. Legal Basis for Processing

Personal data is processed on the basis of:

 

  • Legitimate interest (responding to professional enquiries)

  • Pre-contractual necessity (where discussions may lead to engagement)

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5. Data Sharing

Your personal data is not sold, rented, or shared with third parties for marketing purposes.

Data may be processed through secure third-party service providers (such as website hosting or email platforms) strictly for operational purposes.

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6. Data Retention

Enquiry data is retained only for as long as necessary to:

 

  • Respond to your enquiry

  • Maintain appropriate business records

  • Comply with legal or regulatory obligations

If no engagement results, data is not retained longer than reasonably necessary.

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7. Data Security

Reasonable technical and organisational measures are in place to protect personal data against unauthorised access, loss, misuse, or alteration.

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8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where appropriate)

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests may be made via contact@onewellsolutions.co.uk.

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9. Cookies

This website may use essential cookies for functionality and performance. It does not use tracking or marketing cookies beyond those required for website operation unless otherwise stated.

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10. Changes to This Policy

This Privacy Policy may be updated periodically. The latest version will always be published on this page.

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